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Hello there,
I'm Nicole.

Nicole Knoll Consulting, LLC

With more than 20 years of experience helping higher education, healthcare, and nonprofit organizations navigate complex digital initiatives, I partner with clients to develop data-informed strategies that improve user experiences, strengthen content ecosystems, and deliver measurable business outcomes.

TEAM BUILDER

Excels at developing cross-functional teams that succeed, together.

THOUGHT LEADER

Staying ahead of industry trends and leveraging innovative approaches.

DATA-DRIVEN

Utilizes strong quantitative and qualitative analytical skills.

Get in Touch

Nonprofits are encouraged to reach out about their needs and budget constraints for special consideration.

Available Services

Consulting

If you're reaching out about a project estimated to exceed 100 hours, I'd appreciate knowing how you found Nicole Knoll Consulting LLC. Thank you!​

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Enterprise-Level Projects

$200/Hour

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Non-Enterprise Projects

Negotiable or flat-fee

Speaking

One hour session for in-person, pre-recorded, or virtual.​

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Reach out for pricing depending on topic, turnaround, delivery type, and location.

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Typically includes presentation slides (PDF) and social enagagement before/after.

Google for Nonprofits

How would your nonprofit like having $10,000 per month in FREE Google AdWords credits to get on page one of search?

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Flat fee $550 for initial set up, first campaign, and training.

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$55/Hour ongoing support.

Skill & Expertise

Consulting

  • Strategic Advising

  • Executive Presentations

  • Client Workshops

  • Stakeholder Management

  • Vendor Collaboration

Enterprise Content Strategy

  • Content Strategy Development

  • Content Governance

  • Editorial Governance

  • Content Operations

  • Content Lifecycle Management

  • Content Prioritization​

User Experience Architecture

  • Journey Mapping

  • Sitemap Development

  • Menu Architecture

  • Labeling Systems

  • Search Optimization

SEO

  • Keyword Research

  • Search Intent Analysis

  • Metadata Optimization

  • Content Optimization

  • Technical SEO

  • URL Strategy

  • Redirect Planning

Web Editorial Strategy

  • Voice and Tone Guidance​

  • Editorial Standards

  • Writing for the Web Training

  • Content Workflows

  • Publishing Governance

Accessibility

  • WCAG Evaluations

  • Content Accessibility

  • Accessibility Testing

  • Inclusive Design

  • Document Accessibility

CMS Strategy

  • CMS Selection Support

  • CMS Migration

  • Content Modeling

  • Author Experience Optimization

  • Workflow Design

Project Leadership

  • Cross-Functional Leadership

  • Agile Collaboration

  • Requirements Documentation

  • Risk Identification

  • Roadmap Development

Content Planning

  • Content Inventories

  • Content Audits

  • Gap Analysis

  • Content Migration Planning

  • Content Modeling

  • Metadata Strategy

  • Taxonomy Development

Information Design

  • Site Architecture

  • Navigation Design

  • User Flows

  • Taxonomy Design

  • Content Relationships

  • Wayfinding Strategy

Search Performance

  • Organic Search Analysis​

  • Search Trend Analysis

  • Search Visibility Reporting

  • Content Performance Evaluation

Research

  • Stakeholder Interviews​

  • User Interviews

  • Survey Analysis

  • Analytics Analysis

  • Competitive Analysis

  • Peer Institution Benchmarking

  • Journey Mapping

Quality Assurance

  • UX QA

  • Content QA

  • Cross-Browser Testing

  • Mobile Testing

  • Launch Readiness

  • Heuristic Evaluation

Digital Marketing

  • Audience Strategy

  • Campaign Planning

  • Content Marketing

  • Marketing Analytics

  • Customer Journey Optimization

Data-Informed Strategy

  • Quantitative Research

  • Qualitative Research Synthesis

  • Mixed-Method Research

  • Decision Support Modeling

  • Insight Generation from Large Datasets

Data Analysis

  • Data Visualization​

  • Trend Analysis

  • Data Storytelling

  • Behavioral Analysis

  • Segmentation

  • Funnel Analysis

  • Performance Reporting

Decision Intelligence

  • Evidence-Based Recommendations

  • Insight Generation

  • Opportunity Analysis

  • Measurement Framework

  • Success Metrics

  • Outcome Evaluation

Digital Analytics

  • Dashboard Development

  • KPI Definition

  • Engagement Analytics

  • Conversion Analytics

  • Google Analytics Certified Professional

Applied Data Science

  • Statistical Analysis

  • Data Modeling

  • Pattern Recognition

  • Hypothesis Testing

  • Exploratory Data Analysis

  • Data Cleaning and Preparation

AI & Machine Learning

  • AI-Assisted Content Strategy

  • Prompt Engineering

  • Natural Language Processing Applications

  • Content Classification

  • Metadata Automation

  • AI Workflow Integration

  • Responsible AI Adoption

Advancement & Engagement

  • Alumni Engagement

  • Donor Communications

  • Constituent Journeys

  • Fundraising Content Strategy

  • Giving Day Campaigns

  • Stewardship​

  • Twitter
  • LinkedIn

©2026 NICOLE KNOLL CONSULTING, LLC

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